Case documents
Travel eSIM services allow consumers to access temporary mobile connectivity through a digital eSIM profile when travelling. Following an application from a locally based travel eSIM provider, the GCRA reviewed how these services fit within Guernsey’s telecommunications licensing framework. The GCRA’s view is that most travel eSIM services bought by Guernsey consumers for use overseas are unlikely to require a Guernsey telecommunications licence. However, some services may fall within the Telecommunications (Bailiwick of Guernsey) Law, 2001 where they are used in, or facilitated from within, the Bailiwick. Where this is the case, the provider would normally need a licence or an exemption. The GCRA has concluded that individual licensing would not be effective or proportionate, given the global and digital nature of the travel eSIM market. It has therefore issued a Direction granting a class exemption for travel eSIM services which would otherwise require a licence, provided they are supplied to consumers on a temporary travel basis for no more than 30 consecutive days. The Direction provides regulatory clarity, preserves consumer choice and ensures that local licensed operators remain subject to their existing licence obligations. It applies from 24 July 2026 and remains in force until a further decision of the GCRA.