Case documents
The Guernsey Competition & Regulatory Authority (GCRA) and the Jersey Competition Regulatory Authority (JCRA) have published the Telecoms Market Report 2025, prepared by 4insight. The report provides an overview of the telecommunications sector across the Channel Islands, using information submitted by licensed operators. It supports market transparency, while helping consumers and stakeholders make informed decisions, in addition to providing evidence to inform the Authorities' regulatory work. The report shows that the sector remained broadly stable during 2025, with minimal changes to average consumer spending. Broadband subscriptions and data usage continued to increase, while fixed line subscriptions, call volumes and SMS usage continued their long-term decline, consistent with broader trends observed internationally. It also highlights the sector's continued contribution to the Islands' economies through investment, employment, taxation and network development. The report covers consumer spending and usage, fixed, broadband, mobile and leased line markets, and reflects key developments during 2025. Overall, it provides a comprehensive picture of the performance and development of the telecommunications sector across the Channel Islands during 2025.